Scientific employee in front of a row of machines

PHOENIX CONTACT GmbH & Co. KG Assistance in diagnosing faults ranging from product defects to production errors

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Goal Assistance in diagnosing faults ranging from product defects to production errors

Item and production errors become traceable. This means that end-of-line tests are designed for complete transparency in order to optimize the process in the future and prevent recurring errors.

With the help of findIQ we manage the transparent building of advanced technical knowledge know-how, reduce standstill and repair times while at the same time deriving goal oriented quality measures
Daniel Fiedler
Manager Test Engineering, PHOENIX CONTACT
Headshot of Daniel Fiedler

Our collaboration

About the company

Under a global umbrella brand, Phoenix Contact offers innovative products, solutions and digitalization expertise for the electrification, networking and automation of all sectors of the economy and infrastructure.

The family-owned company thus enables industry and society to transform into a sustainable world with long-term growth prospects for all.

Motivation

  • Answering the challenge of fluctuating production personnel with a “cross-shift” knowledge management system
  • Optimizing the failure detection of articles at the end of line test as well as  preceding production processes
  • Validating a solution that would be suitable for a global rollout, considering the complexity of products, machines, geographies

Segment

Electronics connector

Land

Germany, Global

Timeline

  • 2023

    Proof of Concept

    • Definition of pilot site, production area and product group to start with

    • Digitization of the knowledge base for end-of-line testing of the selected product grou

  • 2024

    Contract Negotiation

    • Identification of further application use cases in the upstream production process

    • Decision on long-term (technical) integration and partnership

  • 2025

    Global Rollout

    • Set up and training of a central Production Support Team to  drive the global rollout

    • Transfer of the knowledge base from Germany to first international production sites