Machine service at an expert level

Our digital maintenance expert is the first platform that not only manages knowledge but transforms it into actionable operational support and strategic insights=at enterprise scale.

OEMs, Service Providers, and Manufacturers Trust findIQ

Boost Service Efficiency

Equipment manufacturers and service companies use findIQ to help their technicians resolve issues faster and work more efficiently.

Maximize Equipment Uptime

Plant operators use findIQ for self-service troubleshooting, scaling internal expertise to make global operations more reliable and autonomous.

Digital Service Revenue Models

Industry leaders use findIQ's white-label platform to monetize expertise and create new digital service revenue streams.

Strategic Partnership Opportunities

We offer exclusive partnership opportunities with recurring revenue licensing for qualified service organizations.

The way our software works can be compared to the introduction of GPS. Your employees will find their way to their destination much faster, and we learn from every detour.
Jeffrey Coppola
Head of Growth USA, findIQ
Try the Demo Environment
A Cycle that leads from the knowledge hub, to the service guide, to the field echo, to the insights panel and then back to the knowledge hub.

Knowledge Hub

Secure centralized repository for critical expertise
findIQ Produktumgebung Knowledge Hub

Relevance

The most efficient method to capture critical tribal knowledge-especially failure modes and troubleshooting procedures.

Modularization

Knowledge modules scale across equipment variants, production lines, and disciplines-mechanical, electrical, and process systems."

Collaboration

Enables seamless knowledge sharing across teams with enterprise-scale deployment capabilities.

Service Guide

Operational Knowledge Access and Guidance
findIQ product environment Service Guide

Accessibility

Mobile access to maintenance procedures=streamlined interface available 24/7 on the shop floor.

Guided Procedures

Step-by-step instructions with contextual information and visual aids=not just keyword search.

Proven Accuracy

AI-powered recommendations with 90%+ success rate in field validation.

Field Echo

Continuous Knowledge Improvement and Optimization
findIQ product environment Field echo

Self-Learning System

Improves accuracy with each use based on real field data and technician feedback.

Continuous Updates

Technicians can add insights and corrections in real-time=no need for perfect initial content.

Asset-Specific Intelligence

Knowledge base adapts to individual equipment based on field experience and feedback.

Insights Panel

Operational Analytics for Strategic Decision-Making
findIQ product environment Insights Panel

Knowledge Application Tracking

Ensures critical procedures are followed consistently across all service events.

Pattern Recognition

Identify failure trends and improvement opportunities for data-driven decisions.

Failure Prevention

Address root causes systematically to prevent recurring issues and improve equipment reliability.

Enterprise-Grade Security and IT Standards

Hosting and Integration

  • EU data residency

  • Configurable user interface

  • SSO integration and REST API connectivity

  • Cross-platform compatibility (mobile, tablet, desktop, web)

  • On-premise and air-gapped deployment options available

Data Security & Compliance

  • GDPR compliant

  • Enterprise security (encryption at rest and in transit)

  • Third-party security audits (ISO 27001 certification in progress)

  • Complete data ownership and control

  • Enterprise role-based access control

findIQ's model-based AI offers reliability and accuracy in real-world industrial environments — where precision matters more than creativity.
Patrick Deutschmann
CTO & Co-Founder, findIQ

Find the solution that fits your business

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Enterprise Security

Your knowledge is your competitive advantage. Data protection and security are our top priorities.
ISO 27001 logo

ISO 27001

Certification in progress under international security standard
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LocateRisk

Independent security audits by certified cybersecurity provider
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DSGVO

EU data residency with full regulatory compliance

Want to find out more about the product?

Book a demo
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