Permanent employee, Full or part-time Key Account Manager (m/f/d) for digital solutions in the industrial environment - Fully remote
FINDIQ...
... is a fast-growing tech startup from the industrial region of East Westphalia-Lippe that has set out to lead the generational change in the servicing of industrial machinery and equipment.
To this end, we have developed the first AI-supported knowledge platform for industrial services. Thanks to this solution, our customers can collect and structure the expert knowledge of their experienced service employees and make it available to all employees—for excellent fault diagnosis and sustainable problem solving.
To further drive our growth, we are looking for you as a Key Account Manager (m/f/d) for digital solutions in the industrial environment. The position is full-time (40 hours) and can be filled remotely anywhere in Germany. You will mainly work from home and travel to appointments in Herford or directly to our customers as needed.
Are you interested in actively shaping the development and advancement of our largest customer relationships and taking on real responsibility? Then we look forward to receiving your application!
To this end, we have developed the first AI-supported knowledge platform for industrial services. Thanks to this solution, our customers can collect and structure the expert knowledge of their experienced service employees and make it available to all employees—for excellent fault diagnosis and sustainable problem solving.
To further drive our growth, we are looking for you as a Key Account Manager (m/f/d) for digital solutions in the industrial environment. The position is full-time (40 hours) and can be filled remotely anywhere in Germany. You will mainly work from home and travel to appointments in Herford or directly to our customers as needed.
Are you interested in actively shaping the development and advancement of our largest customer relationships and taking on real responsibility? Then we look forward to receiving your application!
Your mission
- You will provide strategic and operational support to key accounts and develop these relationships over the long term.
- You will analyze customer structures, identify potential for development, and work with your contacts to develop concrete measures for improving and expanding cooperation.
- You will ensure the successful implementation of our solutions at the customer's site and manage internal and external project participants in a targeted manner.
- You will actively monitor market developments, identify relevant challenges at an early stage, and position FINDIQ as a strategic partner with suitable solutions.
- You will contribute your entrepreneurial perspective to the further development of our customer strategy and actively help shape processes and structures in the area of customer success.
- If you have the right qualifications and interest, there is the opportunity to take on management responsibility in the medium term and help build your own team.
What we expect
- At least 5 years of experience in account management in a technical environment, preferably in the mechanical engineering industry.
- Experience in project management, especially in managing complex customer projects.
- Ideally, experience in an international context.
- Experience in dealing with digital solutions, preferably in an industrial or technical environment.
- A strong technical understanding and genuine interest in machines and systems.
- Willingness to travel occasionally to customers in Germany and abroad (approx. 15% travel).
- Very good written and spoken German and English skills. Additional languages are a plus.
- A high level of customer focus, confident manner, and a good sense of how to deal with different conversation partners.
- Independent, structured way of working and strong implementation skills.
- Team spirit, reliability, and the ability to set clear priorities in a dynamic environment.
- The desire to take on responsibility and help shape the future of a growing company.
This is what sets the FINDIQ team apart:
We bring a high sense of responsibility to what we are building together at FINDIQ.
We think in terms of potential and solutions—even when things get challenging.
We act with foresight—we think about decisions in the long term and stand by what we do.
We work independently, approach tasks proactively, and take responsibility for shaping our everyday work.
We treat people with openness, empathy, and a positive view of humanity—both internally and externally.
We are passionate about industry and technology—and remain curious, courageous, and pragmatic.
We think in terms of potential and solutions—even when things get challenging.
We act with foresight—we think about decisions in the long term and stand by what we do.
We work independently, approach tasks proactively, and take responsibility for shaping our everyday work.
We treat people with openness, empathy, and a positive view of humanity—both internally and externally.
We are passionate about industry and technology—and remain curious, courageous, and pragmatic.
What we offer
An attractive salary: We offer fair remuneration with performance-related components.
Trust: We give you what you need to become the best version of yourself.
Flexible working: If you wish, your workplace can be predominantly remote, supplemented by occasional face-to-face appointments in Herford or at customer sites.
A strong team: We work openly, appreciatively, and with genuine enthusiasm for what we are building together.
Individual development: We give you the opportunity to grow professionally and personally—including through paid training, coaching, and personal learning time.
Startup insights: You can expect close collaboration with and insights into the work of the founding team.
Additional benefits:
Trust: We give you what you need to become the best version of yourself.
Flexible working: If you wish, your workplace can be predominantly remote, supplemented by occasional face-to-face appointments in Herford or at customer sites.
A strong team: We work openly, appreciatively, and with genuine enthusiasm for what we are building together.
Individual development: We give you the opportunity to grow professionally and personally—including through paid training, coaching, and personal learning time.
Startup insights: You can expect close collaboration with and insights into the work of the founding team.
Additional benefits:
- Up to 1 month of “work from anywhere” (in an EU country).
- Workations and regular team events.
- Educational leave (voluntary).
- 30 days of vacation.
- Office pets (welcome by arrangement).
- Charging stations for electric cars (at the Herford location).
- Subsidies for further training and mobility.
- Family-friendly working hours.
- Diversity in action – be yourself. We are too.
Curious to learn more?
Apply online now by submitting your application documents. For more information, feel free to contact Senada at applications@findiq.de.
This position doesn’t quite match what you’re looking for? Then send us an open application!
We look forward to hearing from you!
This position doesn’t quite match what you’re looking for? Then send us an open application!
We look forward to hearing from you!